Business Process Services

Business Process Improvement (BPI) is a structure helping organizations in identifying methods to enhance current processes in an incessant quality cycle. BPI uses a systematic approach to make organizations more efficient, improve service quality and satisfy governance requirements, while cutting costs at the same time.

Key Activities Include

Strategic planning

Business process audit, review and/or mapping

Business Process design services

Defining roles and responsibilities, RACI matrix

Developing performance management framework

Technology review and integration with IT